Privacy policy
At Olivia Paige, we believe that respecting your privacy is a fundamental part of good service. This Privacy Policy explains how we collect, use, and protect your personal data when you visit www.oliviapaige.com place an order, or get in touch with our customer service team. By using our website, you agree to the terms described here. If you do not agree with any part of this policy, please refrain from using our services.
Who We Are
Company name: Olivia Paige
Address: 12 Cheung Yue St, Lai Chi Kok, Hong Kong
Email: support@oliviapaige.com
Discover @wearoliviapaige and express your style effortlessly.
Data We Collect
When you interact with our website, we may collect the following information:
- Technical data such as your IP address, browser type, and time zone.
- Personal information you provide when placing an order, including your name, email address, phone number, shipping address, and payment details.
- Information you provide when contacting us directly, such as messages or support requests.
How We Use Your Data
We use the information we collect to:
- Process and deliver your orders efficiently.
- Provide reliable customer support.
- Maintain the security of our website and prevent fraudulent activity.
- Improve and personalize your shopping experience.
- Send news, updates, or promotional offers (only if you have chosen to receive them).
Sharing Your Data
Your data is only shared with trusted service partners who help us operate our business, such as:
- Payment processors.
- Shipping and logistics providers.
- Technology and marketing partners, including Shopify.
We never sell, rent, or trade your personal data to third parties.
Cookies
Our website uses cookies to:
- Remember your preferences and settings.
- Improve overall site performance.
- Display relevant content and product recommendations.
You can disable cookies through your browser settings. However, this may limit certain website features or functionality.
Your Rights
As a customer, you have the right to:
- Request access to the personal data we hold about you.
- Correct or delete your information.
- Restrict or object to specific data processing activities.
- Request a copy of your data in a portable format.
- Withdraw your consent at any time, for example, by unsubscribing from marketing emails.
To exercise these rights, please contact us at support@oliviapaige.com
Children’s Privacy
Our website and services are intended for adult users. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that such data has been submitted, we will remove it immediately.
International Data Transfers
If you are located in the United Kingdom, please note that your personal data may be stored or processed outside the United Kingdom, including in countries such as the United States, by our trusted partners like payment providers or technology platforms. We ensure that all data transfers are handled securely and comply with applicable data protection laws.
Data Security and Retention
We take your privacy seriously and implement appropriate technical and organizational measures to safeguard your information. Your data is retained only for as long as necessary to:
- Provide and support our services.
- Fulfil legal or regulatory obligations.
- Resolve any potential disputes.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The most recent version will always be available on https://oliviapaige.com/policies/privacy-policy/. We encourage you to review it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us directly:
Company name: Olivia Paige
Address: 12 Cheung Yue St, Lai Chi Kok, Hong Kong
Email: support@oliviapaige.com
Discover @wearoliviapaige and express your style effortlessly.
Thank you for trusting Olivia Paige. We’re committed to protecting your data while delivering a seamless, stylish, and enjoyable shopping experience.